Frequently Asked Questions 

 

Is Porter's Call a counseling center?

Many issues can be dealt with by someone coming alongside, offering wise counsel and support. Porter’s Call offers advocacy and guidance. While we are trained in counseling and have combined decades of experience, we neither operate a private practice nor charge for our services. As part of our tailored approach, we walk alongside artists or their partners and, if needed, help them find providers when their needs are acute or when they require more consistent care.

 

Who is eligible for the services of Porter’s Call?

IF you are a touring artist (or their significant other) signed to a record label OR if you are an independent artist (or their significant other) AND your primary focus is touring your own music THEN, you are eligible.

Click here to fill out an eligbility application.

 

I play in an artist’s band and also do session work? Does that count?

If you are a signed member or a partner in the band (or their significant other), yes, you are eligible. If you are an artist or a musician for hire, you are not eligible for our one-on-one care. However, you are eligible to receive our help in finding a counselor or provider that matches your needs and who is trusted by our team. Also, we can help connect you with granting agencies that may help offset the cost of the help you are seeking.

If you are not eligible for our one-on-one services, you may be qualified for other resources Porter’s Call has available, including customized referrals to any number of trusted health and wellness providers who can assist you in your desire for mental health care. If that is of interest to you, please click here for customized referrals.

 

How much does it cost to come to Porter’s Call?

All direct care services for eligible artists are completely free.

 

If your services are free, how do you make money?

Good question. We have a board of directors and an advisory board who help to raise funds primarily from those who benefit from healthy artists – record companies, managers, agents, fans, etc. Some artists, after they come to Porter’s Call, have decided to pay it forward so that others can come.

 

What does Porter's Call Mean?

In the early Benedictine monasteries of the 5th century, just inside the gates, there lived a porter – the person in charge of hospitality. When a sojourner knocked on the door, the porter would call out a welcome, and then let the visitor in. It was his task to help the sojourner get what they needed. If the visitors needed food, he’d feed them. If they needed prayer, he’d pray for them. If they needed wise counsel, he’d offer it. From this ancient tradition we found both our name and our mission: When an artist comes to our door, we welcome them and guide them to the help they need.

 

What is a Porter?

Porters are listeners to the heart and soul behind the music. In an industry that thrives on output, we provide a space for input—a place where artists and their partners are seen, appreciated, heard, and known. We aren't here to coach your career; we are here to be a companion on the path to being the best and healthiest version of yourself in your work as an artist. By addressing the unique challenges on the creative path, Porters promote sustainable health in mind, body, and spirit.

 

Is this confidential?

If you want to tell someone about Porter’s Call and your visits here, you are free to do so. As for us, we don’t talk about who comes here or what they talk about. Your visit here is entirely confidential.

 

Really?

Really.

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Support recording artists’ mental health by donating today. 

Porter’s Call offers its services to every eligible artist at no cost. As a 501(c)(3) nonprofit, we depend on the generosity of supporters who believe in the importance of caring for the wellbeing of artists.